Crucial Steps in Installing a Business Telephone Solution


Being a core driver of business growth, communication ought to be regarded with the seriousness it deserves. The various business communication solutions in today’s world should be used based on their ability to add value to the business. In an event that a form of communication doesn’t make business sense, it ought to be done away with. Doing away with some communication infrastructure is, however, impossible since the entire business relies on them for their day to day communication needs. Some of the most popular communication solutions include the desktop telephone solutions and the PBX systems. Learn more about Panasonic PABX, go here.

Either of the above telephone solutions requires a number of services conducted on them before a company can reliably use them to conduct their communication through them. The first step towards actualizing the communication goals of any business is the purchase of the right telephone infrastructure. The procurement phase requires that businesses conduct all the necessary feasibility studies on the available business communication solutions in order to determine which solution is best suited for their operations. Find out for further details on Avaya Dubai  right here.

Once the nitty-gritties of the procurement phase are met, the business should then go ahead and purchase the infrastructure they have approved. Upon the purchase of the equipment, the next phase, the deployment phase kicks in. This phase requires that it is conducted by experts because it serves as the foundation of your communication infrastructure and you ought to, therefore, build it with the best expertise possible. Deployment can also be done by an in-house team of employees who are well versed in the matters of deploying telephone equipment.

Past the deployment phase, we have the configuration phase. This phase too, like the deployment phase, should be conducted by an expert. This phase involves the fine-tuning of the equipment to meet the business requirements. Customizations of the telephone solutions are also done in this phase. Media such as callers’ entertainment audio is also added in this phase. The matching of the business departments and their PBX extensions should also be accomplished in this phase.

Finally, there is the phase of telephone system maintenance. This phase, unlike all the others, is a lifelong one and has no time frame for completion. The maintenance of the telephone system is intended to ensure that the systems remain functional at all times. It is also done to establish which systems may need replacement owing to tear and wear or unknown malfunctions. Take a look at this link  for more information.